Arlington, VA — We at Eminent IT are glad to announce that we have partnered with Salesforce to make our business processes more streamlined and efficient. Salesforce is a cloud computing service provider which specializes in customer relationship management (CRM). They allow organizations to use cloud technology to better connect with clients, partners, and customers. Salesforce is widely known as a global industry leader whose expertise in client relationship management is superior.
Salesforce breaks the barriers that have prevented businesses of all sizes from unleashing the real value from their data. It allows companies to take advantage of innovative technologies such as cloud, artificial intelligence, internet of things, blockchain— creating a 360° view of their customers. Available with Einstein AI, the CRM solution uses the collected data to consistently get smarter, resulting in a more productive workforce and happier customers.
By building infrastructure-as-a-service, Salesforce’s customer relationship management software allows sales, marketing, and customer support teams to work in sync and view significant sales and customer data with more efficiency, allowing them to get new customers and better service existing ones.
Isaac Barnes- President at Eminent IT, said, “IT industry has gone through a lot of significant changes in the past few years. Organizations need to get the most out of disruptive technologies to meet customers’ expectations and make more insightful decisions. A good experience starts when businesses connect with customers at the need recognition stage— and it all begins with data. Salesforce provides several tools that enable all team members to use a central resource for information. Our partnership with Salesforce will completely transform the way we help our customers manage their workforce. CRM will strengthen the connections between what our clients expect and what their organization is able to deliver,”
“Through this partnership, we are looking forward to creating deeper relationships with our customers and providing better services. We at Eminent IT have been consistently challenging ourselves to improve quality management, developing products that meet or exceed our customers’ expectations. With Salesforce’s CRM solution, we will be able to encompass and enhance all the aspects of customer interface, from sales and marketing to customer support.” – Added Isaac Barnes.
About Eminent IT
Established in 2009, Eminent IT is an 8(a), VA certified SDVOSB focused on helping organizations revamp their business processes and technology. We specialize in modernizing and enhancing applications, systems, and business processes. We support the Defense and Intelligence, Executive Branch, and Civilian Government Agencies. Recently, we have been accredited with the VBE Certification provided by Ohio’s Veteran-Friendly Business Enterprise (VBE) Procurement program.